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KBC partners with Eliq

KBC has chosen the Eliq Energy Insights API to give their customers insights into their energy consumption.
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KBC uses Eliq to give Mobile Banking customers energy insights

 

KBC, a leading European financial group with a focus on providing banking services to retail, SME and mid-cap clients in Belgium, Czech Republic, Slovakia, Hungary and Bulgaria – has chosen the Eliq Energy Insights API to give their customers insights into their energy consumption.

Energy usage, managed

The solution answers questions such as ‘why you’re using more or less gas and electricity than your neighbours, relatives or friends?’ Addressing that everybody’s situation is different because of many factors, including the type of home, the household makeup, the energy contract and, of course, the amount of energy the appliances use.

The power of energy data for NetZero

Data has the power to help inspire and empower customers to make better choices for their wallets, and to start their Home Energy Transition journey towards Net Zero. Eliq has a belief that these tools will be embedded in digital products across the entire energy ecosystem, enabling simple and smart energy choices available to all and spurring innovation in new energy services.

A diversified banking experience

A key focus for KBC is broadening the ‘one-stop-shop’ offering to their customers and having profound customer relationships. By providing Energy Insights in collaboration with Eliq, they are setting the tone for a newer and more diversified banking experience involving energy insights.

Read more about the KBC solution here.

 

Håkan Ludvigson, CEO at Eliq says:

“KBC is standing out as a bank, with thinking very aligned to the Eliq vision. KBC wants to connect the dots for their customers – now also with a focus on in-home energy consumption. Offering the most frictionless way of helping their customers reduce energy costs, through the winter!”

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Benefits at every step of the journey

Earn a place on your customer’s devices

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Continue to grow

With stronger customer relationships, increased engagement and a reduced cost-to-serve, explore the potential of revenues from non-commodity services.

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Level up your customer relationships

It’s no secret that happier customers stay longer. But what if you could not only keep your customers happy but also be their trusted partner on the journey towards efficient and sustainable home energy usage?

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Cut costs

Personal insights will reduce the need for calls and one-to-one customer service. Acknowledging what the individual customer needs while reducing the cost to serve, is a win-win-win.

Your customers will embrace it!

Don't just take our word for it, our customers' users love our features just as much as our customers do. Here is what they have to say:

"Thanks to the service, I pay more attention to my energy use and monitor it more closely."

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User review

"Through the personal interaction with our customers, we can increase the effectiveness of marketing and sales efforts, by far."

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Client review

"My initial reaction is that it is particularly useful to know where the most energy is used in the home."

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User review

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