It’s not you. It’s your engagement strategy.

This course will be your field guide. Keep it close when you’re building a campaign, rethinking a journey, or trying to make an outage notification sound vaguely human.

A surprisingly good guide to customer engagement. Delivered by email. Swoosh.

There was a time when utilities could get away with showing up once a month, dropping off a bill, and disappearing until the next cycle. The relationship was predictable, distant, and thoroughly unromantic. Those days are over. But! No need to panic, we've got you.

Benefits at every step of the journey

Earn a place on your customer’s devices

Continue to grow

With stronger customer relationships, increased engagement and a reduced cost-to-serve, explore the potential of revenues from non-commodity services.

Let's grow!

Level up your customer relationships

It’s no secret that happier customers stay longer. But what if you could not only keep your customers happy but also be their trusted partner on the journey towards efficient and sustainable home energy usage?

Level up!

Cut costs

Personal insights will reduce the need for calls and one-to-one customer service. Acknowledging what the individual customer needs while reducing the cost to serve, is a win-win-win.

Start cutting!